Contact Us
Last updated: September 29, 2026
Contact LifeShield with questions about devices, billing, account changes, or support. For cancellation and automatic-payment revocation instructions, see our Cancellations Policy.
Mailing Address
LifeShieldMedical, LLC
2810 N Church St.
Wilmington, Delaware 19802
United States
2810 N Church St.
Wilmington, Delaware 19802
United States
Email
General support and inquiries:
contact@lifeshieldmedicalalerts.comPhone Support
Customer support and account assistance:
Call (833) 652-9401Billing Support
- For billing questions or to report an incorrect or unauthorized charge, call (888) 973-5783.
- Do not email full card or bank-account numbers.
Need support now?
For a medical emergency, call 911. Do not use email for an emergency. For device or account support, use the customer support number above. Equipment returns go to the address in our Cancellations Policy, not the mailing address on this page.